1. Data controller
Moduli ApS is the data controller for the personal data we process about visitors to moduli.dk, about people who contact us, and about our customers and their contact persons.
If you are a member of a gym
If your gym or your trainer uses Moduli, it is the gym or the trainer who is the data controller for your information in the app, for example your membership, your bookings and your training. Moduli only processes the information on the gym’s behalf and under a data processing agreement. If you have questions about your information, you should therefore contact your gym. We help the gym to respond.
Moduli ApS · CVR 46601564 · Ringholmvej 11, 3. th., 2700 Brønshøj · kontakt@moduli.dk · 61 96 66 87
2. Information we process
We only process the information we need.
When you contact us
If you write to us via the contact form, send us an email or call us, we process:
- Your name and your email address
- Your phone number, if you provide it
- The name of your gym or your business
- What you write to us
Do not include health information or other sensitive information in the form.
When you are our customer
If your gym or your business uses Moduli, we process:
- Name, email and phone number of contact persons and administrators
- The business’s name, CVR number and address
- Which modules you have, and your payments and invoices
- Our correspondence with you
Card payments are handled by Stripe. We never see your full card number.
When you visit moduli.dk
Our hosting provider, Cloudflare, processes the technical information that is necessary to display the site, for example IP address and browser type. We do not use the information to track you or for analytics.
3. Purposes and legal basis
We use the information for these purposes:
- To respond to your enquiry and give you a quote. The legal basis is our legitimate interest in responding to those who contact us, and steps prior to a possible agreement (Article 6(1)(b) and (f) of the General Data Protection Regulation (GDPR)).
- To provide Moduli, collect payment and give support. The legal basis is our agreement with you (Article 6(1)(b)).
- To comply with the Danish Bookkeeping Act (bogføringsloven) and other legal requirements. The legal basis is a legal obligation (Article 6(1)(c)).
- To keep the website and the system secure and stable. The legal basis is our legitimate interest (Article 6(1)(f)).
We do not send newsletters or marketing without your consent, and we do not make automated decisions about you.
4. Retention
We only keep the information for as long as we need it:
- We delete enquiries that do not lead to a customer relationship no later than 12 months after the last contact.
- We keep information about customers for as long as the customer relationship lasts, and after that for up to 3 years, so that we can handle any claims.
- We keep accounting records, for example invoices, for 5 years after the end of the financial year, as the Danish Bookkeeping Act (bogføringsloven) requires.
The system’s data is stored with Supabase on servers in the EU.
5. Recipients
We never sell your information. We use a few suppliers to run Moduli. They only process the information on our instructions and under a data processing agreement:
- Cloudflare: running moduli.dk and the app
- Supabase: database and login, on servers in the EU
- Zoho: our email
- Resend: sending emails from the website and the system
- Stripe: card payments and invoicing
Cloudflare, Resend and Stripe may transfer information to the USA. This takes place on the basis of the EU-U.S. Data Privacy Framework or the European Commission’s Standard Contractual Clauses.
We may also disclose information to our auditor and to public authorities when the law requires it.
6. Your rights
You have the right to:
- access the information we hold about you
- have incorrect information rectified
- have information erased when we are no longer allowed to hold it
- have the processing restricted
- object to processing that is based on our legitimate interest
- receive your information in a commonly used format (data portability)
Write to kontakt@moduli.dk, and we will reply within one month at the latest. If you are a member of a gym that uses Moduli, you should contact the gym.
You can complain to the Danish Data Protection Agency (Datatilsynet), Carl Jacobsens Vej 35, 2500 Valby, datatilsynet.dk.
7. Cookies and analytics
moduli.dk sets no cookies and uses no tools for analytics, advertising or tracking. That is why you do not see a cookie banner.
When you log in to the app at app.moduli.dk, your browser stores the information needed for you to stay logged in, and a few settings. This is technically necessary and does not require consent.
8. Contact
Do you have questions about how we process your information, or do you want to exercise your rights? Write to kontakt@moduli.dk or call 61 96 66 87.
We update this policy when we change how we process information. The date at the top shows when it was last changed.